Welcome, Guest. Login / register for a free account  

Help

Do you need help using LuLu mommy? Our frenquently asked quetions and answers may help you. If you can’t find your answers here, please contact us. We’ll get back to you as soon as possible. Thank you for using LuLu Mommy!

 
  •  How do I sign up?

Sign up for a free account and start using LuLu Mommy immediately! Once sign-up is complete, your password will be automatically sent to you via our secure email system. You can log in using the password that was sent to your email address next time you visit LuLu Mommy. If you want to change your password, you can do so right away in MY PROFILE.

  • How can I change my password?

Go to MY PROFILE in My Account page and click EDIT. Enter and confirm your new password and click Update.

  • I forgot my password.

Go to Login page and click Forgot Password. Once you submit your user name or email address, we will send your new password to you via email.

  • What is My Account?

Each user has a My Account page to manage its profile and ads. You can update your profile and change your password in My Account. Also, if you want to sell on LuLu Mommy, you can create and manage ads. All of your ads will be displayed on My Account.

  • How can I post my ad as a featured ad?

Our featured listings are placed across our Website and appear on every Web page that contains important information about LuLu Mommy. Our featured ads are strategically placed at the right place that gives maximum exposure to every shopper who visits LuLu Mommy. Your ads will have a considerably higher chance to be seen and you will be able to sell your items quicker. If you like to post your ad as a featured ad, simply mark the field “Select as Featured Listing” when you post your ad. Your ad will be displayed as our featured listings until your item is sold. There will be a minimal promotional price for featured postings. Once you approve your ad, you will be directed to the PayPal Account page. We accept payment through PayPal – a secure and trustful payment gateway. If you don’t already have a PayPal account, it’s free and easy to set one up.

  • How can I upgrade my existing ad to a featured ad?

Please contact us if you would like to upgrade your existing ad to a featured ad. Once payment is complete, your ad will be listed as “Featured” immediately on LuLu Mommy.

  • How do I upload my photos?

Simply click the “Browse” button to browse photos in your computer and select the images that you want to post. Images that you selected will start uploading automatically. Click “Add New” button to add more images. You can upload as many images as possible at the same time. The first image that you upload will be the main image in your ad. You can remove or add more images in My Account anytime, even after posting your ad.

  • Does LuLu Mommy provide payment and shipping arrangement?

No. LuLu Mommy is designed to provide listing services only. Please see our Terms of Use for more details. You and the seller make all payment and shipping arrangements on your own. It is imperative that buyers and sellers clearly agree on rules in terms of pick-up, packing, shipping, forms of payment, returns and safe transaction practices before any monetary transaction is involved. Unless local transaction is made in person, we recommend using a secure site such as PayPal.com to ensure a protective transaction process. Also, both buyers and sellers should make sure to use a reputable shipping company, such as FedEx and UPS, that provide safe insurance and tracking information.

  • I’m a vendor. Can I sell my products on LuLu Mommy? 

Absolutely, but there will be a minimal listing fee depending on what you sell and how many ads you want to post. We offer a bulk upload option for vendors. Contact us to receive more information and open a vendor account.

  • What if I see scam and fraud?

We take violations of rules very seriously. Members who violate our Terms of Use are banned from LuLu Mommy and ads will be removed. We will do our best to proactively find those violations and eliminate scam and fraud. If you see any scam and fraud, please let us know. Your help will make LuLu Mommy a safer environment that everyone will enjoy.

 

Do you still have questions about LuLu Mommy? Please contact us. We will do our best to make LuLu Mommy a better marketplace.

 

Terms of Use

Privacy Policy